FAQs

---

🐾 Frequently Asked Questions (FAQ)

📦 When will my order arrive?

We work with trusted suppliers to bring you fun and functional pet products! Shipping typically takes 5 –15 business days, depending on your location. Some items may arrive separately to speed up delivery.

🚚 Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email. You can use it to follow your order every step of the way.

🐠 I received a damaged item—what now?

So sorry to hear that! Please send us a photo of the damaged product within 48 hours of delivery, and we’ll replace or refund it—no hassle.

💳 What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options to make your checkout smooth and safe.

🌍 Where do you ship to?

We currently ship to most countries worldwide! If you're unsure, feel free to message us before placing your order.

🛍 Are your products pet-safe?

Absolutely. We handpick items that are safe, useful, and fun for pets. However, always supervise your pet during play, and replace toys if they become damaged.

✉️ How can I contact you?

Reach out anytime at support@nibbleplanet.com — we’re a small team but always happy to help!